In the fall of 2020, Chelsea Groton rolled out ChelseaLIVE, their Digital Customer Engagement solution powered by POPi/o. By deploying this comprehensive new platform, Chelsea Groton gave their customers access to all the resources they could find in a bank branch, only now these services could be delivered through convenient digital channels.ChelseaLIVE’s Vision
  • Customers connecting with their business line of choice
  • Team members using video banking in branches to connect customers with subject matter experts
  • Seamless customer experience blending technology and in-person service to meet customers where they are