These impediments to the customer journey probably look familiar to your financial institution. But what can be done about them? How can you create a customer experience that’s engaging and effective regardless of the channel? You’ll discover solutions to digital challenges, frustrated customers, and fatigued employees. Watch this webinar to learn about:

  • How to identify broken pathways in the customer journey across multiple channels
  • What kind of user experience customers are expecting from their FI
  • How to preserve digital relevance as banking continues to move online
  • Specific use cases from successful Digital Customer Engagement implementations